Advocate: Speak, or plead in favor of a person. We will assign you an advocate that will assist you for all stated benefits.
Condition:A disease, illness or injury. The advocate will best assist in any way with whatever needs your condition requires.
Doctor: A person, especially a physician, trained in the healing arts and licensed to practice. Must have licensed medical doctor for any prescription assistance.
Effective Date: To come into force. The date your assistance will begin and will qualify for your benefits.
Insurance: The act, system, or business of providing financial protection for property, life, health, etc., against specified contingencies, such as death, loss, or damage, and involving payment of regular premiums in return for a policy guaranteeing such protection.
THIS IS NOT INSURANCE however it can work with your insurance where benifits are limited or excluded or no coverage at all.
Negotiation: A discussion set up or intended to produce a settlement or agreement. We will speak on your behalf when required to do our best to lower costs of medical bills, treatments and procedures.
We may disclose and transfer information to a third-party who acquires any or all of our business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In addition, in the event we become the subject of an insolvency proceeding, whether voluntary or involuntary, we or our liquidator, administrator, receiver or administrative receiver may sell, license or otherwise dispose of such information in a transaction approved by the court. You may be notified of the sale of all or a substantial portion of our business to a third-party by email or through a prominent notice posted on the Website.
In each of these situations, the recipients of your data may potentially be located in any country in the world.
We may use or disclose your Personal Information in response to subpoenas, court orders, warrants, or legal process, or to otherwise establish or exercise our legal rights or defend against legal claims or in the event you violate or breach an agreement with us or if we believe you will harm our owners, or our other Website visitors property or rights. Finally, we may use or disclose your Personal Information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person.
We encourage participating third-party service providers to adopt and post privacy policies. However, the use of your Personal Information by such parties is governed by the privacy policies of such parties and is not subject to our control.
YOU MAY OPT-OUT OF RECEIVING ANY COMMUNICATIONS FROM US BY CHOOSING NOT TO SUBMIT YOUR PERSONAL INFORMATION. IF YOU HAVE ALREADY SUBMITTED YOUR PERSONAL INFORMATION TO US AND WISH TO OPT-OUT AT A LATER DATE, YOU MAY DO SO BY SENDING US A REQUEST
My Advocate for Health
Cookies and Related Technologies
When you use the Website, we collect certain information by automated or electronic means, using technologies such as cookies, pixel tags and web beacons, browser analysis tools, and web server logs. As you use the Website your browser communicates with servers operated by us to coordinate and record the interactivity and fill your requests for services and information. The information from cookies and related technology is stored in web server logs and also in web cookies kept on your computer, which are then transmitted back to us by your computer. These servers are operated and the cookies managed by us. Cookies allow us to recognize you when you return, track and target your interests in order to provide a customized experience. They also help us provide a customized experience and help us to detect certain kinds of fraud. A “cookie” is a small amount of information that a web server sends to your browser that stores information about your account, your preferences, and your use of the Website. Some cookies contain serial numbers that allow us to connect your Website activity with other information we store about you in your profile or as related to your interactions with the Website. Some cookies are temporary, whereas others may be configured to last longer. “Session” cookies are temporary cookies used for various reasons, such as to manage page views. Your browser usually erases session cookies once you exit your browser. “Persistent” cookies are more permanent cookies that are stored on your computer even beyond when you exit your browser. We use persistent cookies for a number of purposes, such as retrieving certain information you have previously provided and storing your preferences. Your browser preferences can be modified to accept or reject all cookies, or request a notification when a cookie is set. You may read more about cookies at http:// www.cookiecentral.com.
Pixel tags and web beacons are tiny graphic images placed on website pages or in emails that allow us to determine whether you have performed specific actions. When you access these pages or open email messages, the pixel tags and web beacons generate a notice of that action to us. These tools allow us to measure response to our communications and improve our web pages and promotions. We collect many different types of information from cookies and other technologies. For example, we may collect information regarding your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and timezone of your device. Browsers routinely send these types of information to web servers. Our server logs also record the Internet Protocol (“IP”) addresses of the device you use to interact with the Website. An IP address is a unique identifier that a device uses to identify and communicate with on the Internet. We may also collect information about the website you were visiting before you came to our Website and the website you visit after you leave our Website, if this information is supplied to us by your browser.
In many cases, the information we collect using cookies and other tools is used in non-identifiable ways, without any reference to Personal Information.
For example, we use information we collect about Website users to optimize the Website and understand its traffic and usage patterns. In other cases, we associate the information we collect using cookies and related technologies with Personal Information. In that case, this Privacy Statement governs how we use that information. Additionally, if the settings on your location-aware device allow us to receive location information we may collect that automatically. If we associate location information with other Personal Information, this Privacy Statement governs how we would use that information too.
Use of Your Information for Email and Telemarketing
We may provide your Personal Information to third-parties for promotional offers by email, SMS text, or telemarketing. These offers may be for our services and products or those of third-parties. We may maintain separate lists for different purposes. If you wish to end your inclusion in a particular list, you need only to follow the instructions at the end of each communication to unsubscribe from the particular list. To unsubscribe from all of our email lists, please send us a request. You may receive certain commercial email messages sent by third-parties for products which may be of interest to you. In such case, an advertiser’s name should appear in the “From:” field and the email should have a method at the bottom of the email to unsubscribe from that advertiser. We are not responsible for third-party emails (or other promotional communications) sent to you. We provide you the opportunity to opt-out of having your Personal Information used for certain purposes, when it asks for this information. For example, if you request a service but do not wish to receive any additional marketing material from us, you can indicate your preference by contacting us directly.
If you no longer wish to receive our promotions, you may opt-out of receiving it by following the instructions included in each email and or SMS text that you may receive from us or by following relevant instructions, including, without limitation, contacting us
My Advocate for Health
We may use your Personal Information, including any information which may reasonably be derived there from, to advertise, directly or indirectly, to individuals using direct mail marketing or telemarketing using telephones and cell phones even if you have your telephone number or cell phone number listed on a state or federal do not call registry. By registering and using our Website, you agree that such registration and request constitutes a purchase, an inquiry and/or an application for purposes of the Amended Telemarketing Sales Rule, 16 CFR 310 et seq. (the “ATSR”). Notwithstanding that your telephone number may be listed on the Federal Trade Commission’s Do-Not- Call List, you have authorized us to contact you via telemarketing in accordance with the ATSR. Moreover, by registering with, or requesting information from, a third-party advertiser at or through our Website or other advertisement media made available by us (e.g., email marketing), you agree that such action shall constitute a purchase, an inquiry and/or an application with the respective third- party advertiser for purposes of the ATSR and you may be contacted via email, direct mail and/or telemarketing by such third-party advertiser in accordance with the ATSR.
If the email address you provide to us is a wireless email address, you agree to receive messages at such address from us or third-parties with whom we may share your wireless email address or wireless telephone number (unless and until you have elected not to receive such messages by following the instructions in the removal portion of this policy). You understand that your wireless carrier’s standard rates apply to these messages. You represent that you are the owner or authorized user of the wireless device on which messages will be received, and that you are authorized to approve the applicable charges.
You acknowledge and agree that the SMS Service is provided via wireless systems which use radios (and other means) to transmit communications over complex networks. We do not guarantee that your use of the SMS Service will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the SMS Service. We may also access the content of your account and wireless account with your carrier for the purpose of identifying and resolving technical problems and service-related complaints.
You may remove your information from our database. If you remove your information from our database it will no longer be used by us for secondary purposes, disclosed to third-parties, or used by us or third-parties to send promotional correspondence to you. You may remove your information by sending your request in writing to us or by sending “STOP”, “END”, “QUIT” to the SMS text message you have received.
Security of Your Personal Information
We have implemented an information security program that contains administrative, technical and physical controls that are designed to reasonably safeguard Personal Information. For example, we use the highest most trusted methods of industry standard security provided by Verisign. Our Website may secure your private information using a VeriSign SSL Certificate. Our physical servers are in state of the art data centers where data security and protection are among the best in the world. All information collected is stored in a technically and physically secure environment. Access to this information is strictly limited, and not accessible to the public. All of our visitors Personal Information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to Personal Information. Our employees are dedicated to ensuring the security and privacy of all user information, to the extent reasonably possible. Employees who do not adhere to our firm policies are subject to disciplinary action. In compliance with applicable federal and state laws, we shall notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your Personal Information. Independent participating third party providers are contractually obligated to also protect your personal information.
We believe that you benefit from a more personalized experience when we know more about you and what you like. However, you can limit the information you provide to us, and you can limit the communications that we and/or independent participating third-party service providers send to you. You may manage how your browser handles cookies and related technologies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. You can opt- out of being targeted by certain third party advertising companies online at www.networkadvertising.org/consumer/opt_out.asp. If you wish to opt- out of receiving communications from us and/or participating third-party service providers, you can follow the opt-out instructions in the respective communications that are sent to you.
No Information Collected From Children
We encourage parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children. We will never knowingly collect any personal information about children under the age of eighteen (18) years old. If we obtain actual knowledge that we have collected personal information about a child under the age of eighteen (18) years old, that information will be immediately deleted from our database. Because we do not collect such information, we have no such information to use or to disclose to third-parties. We have designed this policy in order to comply with the Children’s Privacy Protection Act (“COPPA”).
Privacy Practices of Third-Parties
California Privacy Rights
My Advocate for Health