Your use of the My Advocate for Health membership is subject to the terms and conditions described in this document. Throughout these terms and conditions we mention “we,” “us,” “our,” etc. when we mean My Advocate for Health, Inc. or its affiliates. We refer to you, the member, as “you,” “your,” etc. By applying for membership, you signify your acceptance of these terms and conditions and your confirmation that you are at least eighteen (18) years of age and at least the age of majority under applicable laws of the jurisdiction of your residence.
We are not an insurance company, discount plan, pharmacy, reimbursement service or billing service. The advocacy services and information we provide you is not meant to be a substitute for professional advice (medical, legal or financial), diagnosis, treatment or insurance. We are not recommending or endorsing any specific prescription drug, pharmacy or other medical service. We do not provide any warranty for any of the pricing data or other information. Please seek medical advice before starting, changing or terminating any medical treatment.
We neither provide nor accept payment for medications and we are not responsible for prescription information in any application as provided by you or your prescribing physician. We do not make nor are authorized to make decisions about acceptance, denial, or the management of any individual manufacturer’s program. We are not connected with or endorsed by the U.S. government or any federal program.
THE MEMBERSHIP IS PROVIDED AS-IS AND AS-AVAILABLE. WE MAKE NO WARRANTY, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE MEMBERSHIP AND SPECIFICALLY DISCLAIM ANY WARRANTIES OF ANY KIND, INCLUDING WARRANTIES OF
TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES YOU MAY SUFFER ARISING OUT OF OR RELATED TO YOUR
We may modify these terms and conditions at any time to be effective immediately upon its notice to you or its posting on our website (myadvocateforhealth.com). Your continued use of the membership constitutes your acceptance of any modification to these terms and conditions. These terms and conditions supersede all prior representations, whether written or oral, between you and us.
Cancellation and Refund Policy
If you cancel your membership within ten (10) days of submitting your application and no service or assistance was provided then you may request a full refund of your monthly membership fee. The one-time enrollment fee is non-refundable and is used to evaluate the applicant’s initial eligibility criteria. Cancellation requests must be signed and submitted in writing via fax (877-821-8511) or mail (7200 W. Commercial Blvd., Suite 206, Lauderhill, FL 33319). Memberships may be canceled by us at any time for non-payment. There are no prorated refunds.
We are committed to protecting the privacy and security of our members. In order to help you apply for and receive prescription assistance in compliance with applicable law, you authorize us to obtain and use personal information such as your name, address, and medical and financial information. This information is used solely for the purposes of your membership. We may use and disclose your information when we assist you in applying for any prescription drug assistance programs, including any mail order programs, by contacting your physician or his or her staff or a representative of a pharmaceutical company on your behalf.
These terms and conditions and any dispute arising out of or related to your membership shall be governed by the laws of the state of Florida, United States of America, without regard to any choice-of-law provision that could otherwise cause the
laws of any other jurisdiction to be applied. The state or federal courts located in Broward County, Florida, United States of America, shall have exclusive jurisdiction and venue over any action arising out of or relating to your membership. Any cause of action or claim you may have with respect to the membership must be commenced within six (6) months after the claim or cause of action arises (two (2) months in the case of disputed membership fee charges) or such claim or cause of action shall be barred.